Société des Bains de Mer Ltd is a Maurician company trading as Hotel 20 Degres Sud.
Our contact detail is as follows :
This privacy statement applies to personal data we collect about you, when you visit our website.
We will only use your personal data when the law allows us to and most commonly, in the following circumstances :
We will process your personal data for the purposes mentioned above based on your prior consent, to the extent such consent is mandatory under applicable laws.
We will not use your personal data for purposes that are incompatible with the purposes for which we collected it, and of which you have been informed, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.
We may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. For example, in order to prevent fraud and other illegal activity, and for verification process of any online transaction or payment.
We use your personal data only where required for specific purposes :
The personal data we collect includes :
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We do not collect ‘sensitive personal data’ also known as Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
In limited cases where we do seek to collect sensitive data (for example your food preference, allergies, health conditions when using for example our SPA, and/or Fitness Center, or any of our leisure activities or facilities, current medication, any physical conditions that affect your mobility) we will do so in accordance with data privacy law requirements and/or ask for your explicit consent.
IMPORTANT: This website is not intended for children and we do not knowingly collect data relating to a child under the age of 18. By law, parents or guardians of the child have the obligation to provide data related to the child. In this case, we shall make every reasonable effort to verify using any reasonable means (including but not limited to any written supporting evidence) that the express consent has been given or authorised.
The above-mentioned categories of personal data have been obtained either directly from you (for example, when you provide information to sign up for a newsletter or register to comment on a forum website) or indirectly from certain third parties (for example, through our website’s technology). Such third parties include our affiliates, public authorities, public websites and social media, suppliers and vendors.
IMPORTANT: It is important that the personal data we hold about you is accurate and current. Please keep us informed and click , if your personal data changes during your relationship with us.
The use of our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We use different methods to collect data from and about you including through:
We may receive personal data about you from a third party.
If using our website, you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
For more information about the cookies we use, please click
We use closed circuit television (CCTV) images to provide a safe and secure environment for our guests, employees, suppliers and service providers and to protect our premises and property.
Our policy includes potential processing of your personal data through CCTV and access management systems in case such CCTV and access management systems are active.
The Company’s CCTV facility records images only. There is no audio conversations are not recorded on CCTV.
The source of our marketing data relates to the data and information collected through our direct interactions with you, or through our automated technologies.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We do not share your personal data with any company outside Hotel 20 Degres Sud for marketing purposes, but should this be the case, we will get your express opt-in consent before we proceed.
In relation to the purposes for which we collected your personal data, we may have to share your personal data to :
We may require to share your personal data to external third parties :
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Identity Contact, Financial and Transaction Data) for ten (10) years or such number of years according to the applicable laws, after they cease being customers for tax and other judicial purposes.
Please contact us for further details on retention periods for different aspects of your personal data and to ask us to delete your personal data.
In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
When sharing your personal data within Hotel 20 Degres Sud, whether this involves transferring your data outside the countries where Hotel 20 Degres Sud operates, we ensure your personal data is protected as per the applicable law requirements.
Whenever we transfer your personal data, we ensure a similar degree of security and protection is afforded to it. For further details, please contact us.
We maintain organisational, physical and technical security measures to prevent your personal data from unauthorised access, alteration, disclosure, accidental loss, and destruction, and based on the nature of the personal data, to protect your personal data from the harm that may result in unauthorised access, alteration, disclosure, destruction of the data and its accidental loss.
We limit access to your personal data to those employees, agents, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We maintain procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
IMPORTANT: You should understand that the open nature of the internet is such that information and personal data flows over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data are intended.
You can exercise your right to prevent us from using your personal data for direct marketing by ticking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in e-mails we send to you.
IMPORTANT : Your explicit consent will be required if you do not wish to receive any of our promotional offers and marketing communications from us.
In each case, you have not opted out of receiving that marketing, you will receive promotional offers from us. We may then use your Identity Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide, which services and offers may be relevant for you.
You will also receive marketing communications from us if you have requested information from us or purchased or made a booking with us, or if you provided us with your details when you entered a competition or registered for a promotion.
IMPORTANT: You can also exercise the right to discontinue marketing communications to you, or to have your personal data removed from our database at any time by contacting us . In such cases, we will retain minimum personal data (for example, personal data provided to us as a result of a booking or previous service experience at our Hotel to note that you opted out in order to avoid contacting you again. Alternatively, you may want to use this to inform us about your opt-out preferences.
You have the right to, in the circumstances and under the conditions, and subject to the exceptions, set out in applicable laws :